{"id":80,"date":"2018-06-21T12:16:39","date_gmt":"2018-06-21T12:16:39","guid":{"rendered":"http:\/\/www.stayloropticians.eighty3dev.co.uk\/?page_id=80"},"modified":"2024-06-04T08:30:40","modified_gmt":"2024-06-04T08:30:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/stayloropticians.co.uk\/?page_id=80","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2><b>PRIVACY NOTICE FOR PATIENTS<\/b><\/h2>\n<p><b>Why we collect and process your personal data <\/b><\/p>\n<p><span style=\"font-weight: 400;\">H&amp;H Partners (Longridge) Ltd (T\/A Stephen Taylor Opticians) is a registered data controller. This privacy notice sets out our privacy policy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We collect and process patients\u2019 personal data for the purposes of healthcare and marketing. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our legal bases for processing personal data for healthcare purposes, including appointment reminders, include public task or legitimate interests. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When we provide services under the NHS General Optical Services contract (such as a sight test funded by the NHS), our legal basis for processing personal data in respect of that service is public task<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Otherwise our legal basis is legitimate interests<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Our condition for processing special category data is the provision of health or social care.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We process our patients&#8217; personal data for marketing purposes with their consent or to meet a legitimate interest. This means we can tell you about eye care products and services that may be relevant to you. If you do not want us to process your personal data for marketing purposes, please let us know and we will stop.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>The data we may collect and process<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The personal data of patients that we may collect and process includes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your name, contact details and personal identifiers (such as date of birth and NHS number)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your general and ocular health history, your family medical and ocular history, and any relevant signs or symptoms you tell us about<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Details of medicines, spectacles and contact lenses prescribed for you<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Details of examinations and other healthcare checks and treatments we provide<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Information relevant to your continued care from other people who care for you or know you well, such as other health professionals and relatives<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>How we hold and share your personal data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We process your personal data in strict confidence. We keep your personal data securely in our filing and electronic systems. Patient records are only accessible to the healthcare professionals working at the practice and those under their supervision.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We will usually keep any personal data we hold about you for ten years after our last contact with you before we delete it. This is the period recommended as good practice by the College of Optometrists. If we collected the data when you were aged under 18 we will keep it until your 25<\/span><span style=\"font-weight: 400;\">th<\/span><span style=\"font-weight: 400;\"> birthday, in line with NHS requirements. In exceptional cases we may need to retain personal data for a longer period, and will explain our reasons for doing so on request.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the course of processing your personal data we may share it with:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The healthcare professionals working at this practice and those under their supervision<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Healthcare professionals and those under their supervision at other optical practices, but only if you have specifically asked us to pass your personal data (such as your prescription) to them <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your GP, ophthalmologists and other healthcare providers and commissioners, and suppliers of optical appliances or similar products, in connection with your ongoing healthcare treatment <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Software providers for our patient record and invoicing systems, and financial institutions, so that we can keep patient records up to date and arrange payment for services provided to you<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Your rights<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You have legal rights in respect of the personal data we hold about you. The Information Commissioner\u2019s Office (ICO) has published guidance on the rights that are most relevant to the way in which we use your personal data. These include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The right to be informed about how we use personal data \u2013 this privacy notice gives that information<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The right to object \u2013 if you object to us processing your data for marketing purposes, or for healthcare purposes where our legal basis is legitimate interests (see \u2018why we collect and process your personal data\u2019, above), we will then stop doing so, unless we are processing the data in respect of a legal claim or can otherwise show that our legitimate interest in processing the data overrides your rights and interests<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The right of access \u2013 if you ask us for the personal data we hold about you we will provide it within a month, free of charge (unless we have already provided it to you, in which case we may have to charge you the administrative cost of providing it again).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The right to rectification \u2013 if you ask us to correct personal data about you that is inaccurate or incomplete, we will do so within a month (unless we need longer, in which case we will discuss this with you)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The right to erasure \u2013 also known as the \u2018right to be forgotten\u2019. If you ask us to delete your personal data, we will do so if there is no compelling reason to continue processing the data. We will not usually delete healthcare data before our usual time limit (see \u2018how we hold and share your personal data\u2019 above) where we have a duty to keep accurate records \u2013 for example, to comply with a legal obligation, or in connection with a legal claim. If you ask us to delete such data we will discuss this with you<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Contacting us and the ICO about your personal data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Please speak to us first if you have any questions or concerns about the way in which we process personal data. \u00a0You have the right to complain to the ICO if you have a concern about our handling of your personal data which you do not think we can resolve.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY NOTICE FOR PATIENTS Why we collect and process your personal data H&amp;H Partners (Longridge) Ltd (T\/A Stephen Taylor Opticians) is a registered data controller. This privacy notice sets out our privacy policy. We collect and process patients\u2019 personal data for the purposes of healthcare and marketing. 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